Our office/warehouse is located in Irvine, CA United States, near the John Wayne Airport.
Response time for emails during business hours (9AM - 6PM PST) is approximately 3-4hrs. Off hours is normally within 24hrs. Our phone lines will be available for sales and billing related issues shortly. If you have technical issues with your products, please use our live chat or reach us through email as it will be quicker for us to assist you.